Frequently Asked Questions

Welcome to our FAQ section where we address common questions about online casino licensing in the United Kingdom. This resource aims to provide clear information for operators, investors, and those interested in the regulatory framework of the UK online gambling industry. casino license

General Licensing Questions

What types of licenses are available for online casinos in the UK?

The UK Gambling Commission offers various license types including Remote Operating Licenses for casino games, bingo, betting, and more. Each category has specific requirements and fee structures.

How long does the licensing process take?

The typical timeframe for obtaining a UK gambling license is 16-20 weeks from application submission, though this can vary depending on the complexity of the operation and the completeness of your application.

What are the costs associated with obtaining a UK gambling license?

Costs include application fees (varying by license type), annual fees based on gross gambling yield, and compliance costs. Initial application fees typically range from £2,640 to £57,304 depending on projected revenue.

Compliance Requirements

What technical standards must my platform meet?

Online casinos must comply with the UKGC's Remote Gambling and Software Technical Standards, including requirements for random number generators, game fairness, and security protocols.

What are the responsible gambling requirements?

Operators must implement tools for self-exclusion, deposit limits, reality checks, and provide information about responsible gambling. They must also contribute to research, education, and treatment of problem gambling.

What AML procedures are required?

UK-licensed operators must have robust anti-money laundering procedures including customer due diligence, ongoing monitoring, suspicious activity reporting, and regular staff training.

Operational Questions

Can I operate with a license from another jurisdiction?

No. To legally offer gambling services to UK residents, you must hold a license issued by the UK Gambling Commission, regardless of where your business is based.

What are the advertising restrictions for licensed operators?

All advertising must comply with the UK Code of Non-broadcast Advertising and Direct & Promotional Marketing (CAP Code) and the UK Code of Broadcast Advertising (BCAP Code), with specific rules regarding responsible gambling messaging and targeting.

How often are compliance audits conducted?

The UKGC conducts both scheduled and unscheduled compliance assessments. The frequency depends on the operator's risk profile, but all licensees should expect regular reviews of their operations.